Skip to main content

Privacy Policy

What this site collects

This website collects only the information you submit through the contact form: name, email address, phone number (optional), scheduling availability, preferred contact method, and a brief description of your reason for reaching out.

No tracking cookies, analytics platforms, or advertising tools are installed on this site.

How your information is used

Form submissions are transmitted by email to hello@arc-psychotherapy.com for the purpose of responding to your inquiry. They are not stored on a server, sold to third parties, or shared with anyone outside the practice.

This contact form is not a secure clinical channel. Do not submit protected health information (PHI) through this form.

HIPAA notice

This website is not a HIPAA-covered electronic health record system. Clinical records and communications that constitute protected health information (PHI) are handled through the practice's secure client portal and clinical documentation systems, not through this website.

Data retention

Inquiry emails are retained only as long as operationally necessary to respond to and process your request. If you become a client, information is handled in accordance with clinical record-keeping requirements under Texas law.

Requesting deletion

To request deletion of any information you have submitted through this website, contact the practice directly at hello@arc-psychotherapy.com.

Emergency communication

This website is not monitored for emergencies. If you are in immediate danger, call 911. For mental health crisis support, call or text 988.

Consumer rights information for records access and complaints is available on the Consumer Protection page.